Lead HR Operations

TL;DR

Lead HR Operations (HR Operations): Managing global HR lifecycle transactions and optimizing shared services with an accent on process standardization and HR technology integration. Focus on scaling the Hire-to-Retire lifecycle, improving data integrity in Workday, and ensuring global compliance across diverse geographies.

Location: Hybrid in San Mateo, CA (in-office presence required 3 days per week)

Salary: $104,900 — $170,400 USD

Company

hirify.global builds uncomplicated service software designed to deliver exceptional employee and customer experiences for businesses globally.

What you will do

• Act as the primary point of contact for HR queries and lifecycle transactions in line with global processes.
• Drive the Global Standard by minimizing local exceptions and documenting Standard Operating Procedures (SOPs).
• Optimize HR technology, including Workday and Freshservice, to streamline workflows and enhance employee experience.
• Establish and monitor SLAs and Key Performance Indicators (KPIs) to ensure operational excellence.
• Partner with Payroll and HR COEs to maintain high standards of data integrity and personnel files.
• Support end-to-end benefits enrollment and coordinate seamless employee onboarding activities.

Requirements

• 6 years of HR Operations or Shared Services experience, preferably within a fast-paced global technology company.
• Proven experience with HRIS platforms, with Workday strongly preferred.
• Deep understanding of the Hire-to-Retire lifecycle and global process excellence methodologies.
• Strong ability to prioritize tasks with a high bias for action and a focus on outcomes.
• Detail-oriented mindset capable of managing HR projects with a sense of urgency.

Culture & Benefits

• Comprehensive medical, dental, vision, disability, and life insurance options.
• Flexible spending accounts, commuter benefits, and wellness programs.
• Supportive leave policies including adoption and parental leave.
• Inclusive work environment committed to diversity and equal opportunity for all backgrounds.