VP of Account Management and Ad Operations (AdTech)

TL;DR

VP of Account Management and Ad Operations (AdTech): Leading and scaling the post-sale organization for Direct Demand, overseeing campaign execution, delivery, and client communication with an accent on operational excellence and scalable processes. Focus on unifying global teams, optimizing the campaign lifecycle, and driving solutions-oriented leadership to support business growth.

Location: Based in NYC and able to work from the SoHo office 3x per week (Tuesdays, Wednesdays & Thursdays)

Salary: $190,000 - $205,000 base

Company

hirify.global is a technology company focused on increasing the quality of online conversations and supporting independent journalism through community-building tools.

What you will do

• Lead and scale a global Account Management & Ad Operations team for Direct Demand across multiple ad products.
• Own the entire post-sale lifecycle, from asset collection and campaign setup to trafficking and delivery monitoring.
• Act as the senior escalation point for technical implementation, performance issues, and billing discrepancies.
• Collaborate with Sales, Product, Engineering, Finance, and Legal to ensure operational alignment and accurate reporting.
• Develop and document scalable processes, workflows, and SLAs for campaign execution.
• Foster a solutions-oriented culture centered on accountability and continuous improvement.

Requirements

• 10+ years of experience in digital advertising, ad tech, or publisher environments.
• Proven track record in post-sale functions such as Account Management or Ad Operations.
• Experience managing and developing high-performing teams.
• Strong executive communication skills for client-facing presentations and difficult conversations.
• Deep technical understanding of digital ad campaign setup, tracking, and reporting (1st and 3rd party).
• Must be based in New York City (NYC).

Culture & Benefits

• 100% subsidized premium health benefits (medical, dental, vision) through Aetna.
• 401(k) with company match up to 4%.
• Uncapped PTO policy.
• Comprehensive support including phone reimbursement and a 24/7 telehealth plan.
• Company-sponsored Life and Accidental insurance.
• Dynamic, ownership-driven environment with frequent team events and outings.