Support Roles - Project Manager / IT / RPA (BPO)

TL;DR

Support Roles (Project Management/IT/RPA): Managing and delivering intelligent operations and automation solutions with an accent on team performance and operational efficiency. Focus on leading teams to achieve metric goals and implementing RPA workflows.

Location: Onsite in Quezon City, Philippines

Company

hirify.global, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation serving over 700 clients globally.

What you will do

• Lead teams to achieve specific metric goals and complete monthly deliverables.
• Manage overall team performance through effective coaching and constructive feedback.
• Solve complex operational problems and facilitate decision-making processes.
• Perform administrative tasks to ensure smooth operational support.

Requirements

• RPA Role: Bachelor's in Engineering/CS, 3+ years of IT experience, programming background (preferably .Net), and 1+ year experience with Blue Prism, Automation Anywhere, or UIPath.
• Project Manager Role: College degree and 5+ years of end-to-end Project Management experience.
• IT Team Lead Role: 5+ years of IT/Helpdesk experience, including 2 years in a supervisory role.
• IT Team Manager Role: 8+ years of IT experience in a BPO setting, including 3 years in a managerial role.

Culture & Benefits

• Free HMO coverage for the employee and one dependent from Day 1.
• Structured career paths with dedicated coaching and mentoring.
• Culture of outperformance, engagement, and celebration.
• Opportunity to contribute to community initiatives via the hirify.global Cares Foundation.