GDS Travel And Sales Account Specialist

TL;DR

GDS Travel and Sales Account Specialist: Managing customer inquiries and sales processes within the travel industry with an accent on GDS platform proficiency and professional communication. Focus on delivering high-quality customer support and achieving sales targets in a fast-paced BPO environment.

Location: Must be based in Quezon City, Philippines (Onsite)

Company

hirify.global is a global leader in intelligent operations and transformation, providing AI-powered solutions across diverse industries including travel and hospitality.

What you will do

• Communicate professionally with customers to resolve requests according to process guidelines.
• Listen attentively to customer needs and demonstrate empathy during support interactions.
• Utilize GDS systems to manage travel-related bookings and inquiries.
• Drive sales performance while maintaining high standards of customer service.
• Work effectively within a shifting schedule in an onsite environment.

Requirements

• Must be based in or able to work onsite in Quezon City, Philippines.
• For GDS Travel Specialist: At least 1 year of GDS experience.
• For Sales: College graduate with at least 1 year of BPO sales experience.
• High school graduate (or Senior High School graduate under K-12 curriculum).
• Strong customer service and communication skills.
• Willingness to work on shifting schedules.

Culture & Benefits

• Free HMO coverage for self and dependents from Day 1.
• Structured career path with internal progression opportunities.
• Skills training and professional development programs.
• Safe and supportive work environment.
• Paid leaves and annual performance appraisals.