Junior Sales Engineer (Telecom)

TL;DR

Junior Sales Engineer (Telecom): Designing and positioning communications solutions (UCaaS, CCaaS, VoIP) with an accent on technical advisory and solution architecture. Focus on translating business requirements into scalable technical designs and delivering high-impact product demonstrations.

Location: Hybrid in Wokingham, United Kingdom (Willingness to travel within the UK region as needed)

Company

hirify.global provides essential communications solutions for businesses, including UCaaS and CCaaS portfolios.

What you will do

• Partner with Account Managers and Channel Managers to design and recommend technical solutions for customers and partners.
• Deliver technical presentations, product demonstrations, and proof-of-concepts (PoC).
• Conduct discovery sessions to understand customer infrastructure and communication challenges.
• Respond to RFPs/RFIs and create detailed technical documentation and solution diagrams.
• Collaborate with Product, Engineering, and Operations teams to ensure successful customer outcomes.
• Identify upsell and expansion opportunities through technical analysis of existing accounts.

Requirements

• 2+ years of experience in Sales Engineering, Solutions Engineering, or Technical Pre-Sales.
• Experience with telecom, UCaaS, CCaaS, SIP, VoIP, networking, or cloud communications.
• Deep understanding of SIP protocols and voice networking infrastructure.
• Strong presentation skills and the ability to communicate technical concepts to non-technical audiences.
• Must be based in the UK and willing to travel within the region.

Nice to have

• Experience working with channel partners and indirect sales organizations.
• Familiarity with CRM tools and modern collaboration platforms.