Customer Experience Manager (Cloud Security)

TL;DR

Customer Experience Manager (Cloud Security): Engaging with strategic customers to deliver business value and drive revenue growth with an accent on cloud security adoption and customer advocacy. Focus on steering large-scale enterprise transformations, overcoming political blockers, and implementing robust security governance.

Location: Must be located in the TOLA Region (Texas, Oklahoma, Louisiana, Arkansas)

Salary: $109,600 — $122,400 USD (base)

Company

A high-growth cloud security company reinventing how organizations secure their cloud environments.

What you will do

• Own diverse cloud security projects, collaborating with Sales, Support, and Engineering teams.
• Build and maintain strong relationships with stakeholders ranging from technical staff to the CISO level.
• Guide Fortune 100 customers through post-onboarding stages of hirify.global adoption.
• Identify strategic opportunities for security enhancements, tool consolidation, and business unit expansion.
• Define comprehensive training strategies and governance structures to ensure secure workload migrations.

Requirements

• 5+ years of experience as a CSM, AE, PM, or in other strategic customer-facing roles.
• Proven track record of working with Fortune 100 customers and cloud-based technology.
• Deep understanding of Security SaaS offerings and pricing models.
• Must be located in the TOLA Region (Texas, Oklahoma, Louisiana, Arkansas).
• Must have the legal right to work in the US without visa sponsorship.

Culture & Benefits

• Compensation package including base salary, bonus, and equity.
• Comprehensive corporate benefits.
• Dynamic environment within the fastest-growing software startup.
• Culture that values world-class talent and creative thinking.