Lead Payment Poster and Refunds (Healthcare)

TL;DR

Lead Payment Poster and Refunds (Healthcare): Leading and supporting payment posting and refunds teams with an accent on workload management, staff development, and operational oversight. Focus on ensuring accurate insurance and patient payment posting and resolving complex account discrepancies.

Location: Remote (Must be based in the US)

Compensation: $22 - $25 per hour

Company

hirify.global is a leading physician-led radiology practice in the U.S. serving hospitals and healthcare facilities across the nation.

What you will do

• Lead and support Payment Posting and Refunds teams, including workload management and staff performance coaching.
• Ensure timely and accurate posting of insurance and patient payments, adjustments, contractual allowances, and denials.
• Serve as the primary escalation point for payment posting and refund-related issues.
• Oversee credit balance identification, refund processing, and resolution of unidentified payments and recoupments.
• Drive operational efficiency and revenue cycle performance through auditing and quality assurance.

Requirements

• 3–6 years of revenue cycle experience, preferably in radiology or physician practice billing.
• Strong knowledge of payment posting processes, including EOBs, EFTs, ERAs, and payer reimbursement methodologies.
• Thorough understanding of Medicare, Medicaid, and commercial insurance payment practices.
• Proficiency in Microsoft Office applications.
• Must be authorized to work in the US (E-Verify).

Culture & Benefits

• Competitive benefits package with eligibility starting the month after hire.
• Generous PTO plans and paid holidays.
• Career growth opportunities and periodic compensation reviews.
• Health & wellness coverage options and 401k benefits.
• Certified as a Great Place to Work for five consecutive years.