Planner/Admin (Infrastructure)

TL;DR

Planner/Admin (Infrastructure): Coordinating appointments and administrative workflows for utility and social infrastructure projects with an accent on scheduling and stakeholder communication. Focus on managing job logs in Total Mobile, organizing resident surveys, and ensuring adherence to project deadlines.

Location: Hertford, Hertfordshire, United Kingdom

Company

hirify.global delivers critical utility and social infrastructure projects across the UK, focusing on innovative and sustainable solutions.

What you will do

• Prepare, review, and monitor appointments and completions to ensure strict adherence to deadlines.
• Manage all planning and administrative requirements for assigned projects, including logging jobs into Total Mobile.
• Coordinate with residents to arrange validation and post-inspection surveys.
• Liaise with clients and site managers to handle queries and provide regular updates.
• Generate resident correspondence and monitor shared inboxes to ensure timely action.
• Raise purchase orders and provide administrative support to the Disrepairs Team.

Requirements

• Proven experience or a relevant qualification in administration.
• Experience working within a customer-facing environment.
• Ability to deliver high-quality service within a fast-moving environment.
• Proficiency in Microsoft Office applications (Outlook, Excel, and Word).
• Awareness and understanding of equality issues.

Culture & Benefits

• Permanent full-time employment.
• Opportunity to be part of a dynamic and rapidly expanding business.
• Contribution to critical national infrastructure projects.