2 дня назад
Client Operations and Scheduling Coordinator
30 000 - 40 000GBP
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Client Operations and Scheduling Coordinator (client operations and resource scheduling): Managing client demand, team allocation, timesheets, period close, contractor onboarding, and operational data across Kimble/Kantata and Salesforce with an accent on data accuracy, financial control, and stakeholder coordination. Focus on building teams against capacity and skills, maintaining reliable scheduling and CRM data, completing IR35 assessments, and improving operational processes.
Location: London, UK; part-time remote working is available
Salary: £30,000–£40,000 per year
Company
uses technology to improve public services and works with public-sector clients.
What you will do
- Support client demand triage and build delivery teams based on capacity, skills, and experience.
- Set up projects, allocations, rates, and budgets in scheduling software.
- Run weekly timesheet cycles and weekly/monthly period close, including reconciliation and exception management.
- Maintain accurate scheduling and CRM data in Kimble/Kantata and Salesforce, and support users with system queries and permissions.
- Compile evidence and draft IR35 assessments for contractors, and run contractor and partner onboarding sessions.
- Identify and implement approved process, configuration, and automation improvements.
Requirements
- Strong attention to detail and confidence managing data and timesheets.
- Operational mindset with the ability to meet recurring deadlines and manage multiple priorities.
- Strong communication and stakeholder-partnering skills.
- Comfort working with data-heavy systems and improving measurable processes.
- Eligibility for SC security clearance, including five years of continuous UK residency and five years of employment history or full-time education.
Nice to have
- Experience with Salesforce and/or Kantata/Kimble.
- Professional services resource management experience.
- Experience with multidisciplinary digital and technology teams.
- Contractor, partner, and IR35 experience.
- Public-sector experience.
Culture & Benefits
- Inclusive, diverse, and supportive workplace with communities of practice and interest groups.
- 30 days of paid annual leave plus bank holidays.
- Flexible working hours and flexible parental leave.
- Part-time remote working for staff.
- Flexible benefits allowance, pension or healthcare cash plan options, paid counselling, and financial and legal advice.
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