Deployment Lead (SaaS)

TL;DR

Deployment Lead (SaaS): Leading complex client onboarding and deployment initiatives for consumer intelligence products with an accent on change management and cross-functional coordination. Focus on translating contractual scope into executable deployment plans and ensuring successful product adoption.

Location: Remote (Must be physically located within the US)

Salary: $132,000 – $163,000

Company

NIQ is the world’s leading consumer intelligence company, providing a complete understanding of consumer buying behavior through advanced analytics and state-of-the-art platforms.

What you will do

• Own end-to-end client deployment execution from kickoff through go-live and post-launch transition.
• Develop and lead integrated Deployment and Change Management plans aligned with client business needs.
• Serve as the primary client-facing deployment owner, building trusted relationships and managing communication.
• Partner cross-functionally with Product, Operations, Sales, and Client Success teams to execute scope.
• Lead internal and client-facing forums to maintain transparency, surface risks, and align stakeholders.
• Track deployment progress using standard tools and coordinate clear handoffs to account teams.

Requirements

• Experience leading complex client-facing initiatives in deployment, implementation, client success, or change management.
• Proven ability to manage cross-functional workstreams and influence without direct authority.
• Strong client communication skills and ability to translate complex concepts into actionable plans.
• Ability to work independently and prioritize effectively in ambiguous environments.
• Experience working across cultures and driving alignment in a multi-country setting.
• Must be physically located within the US.

Nice to have

• Experience supporting SaaS, data, analytics, or insights products.
• Familiarity with structured change management or client adoption frameworks.
• Prior experience partnering closely with Product, Operations, or Commercial teams.

Culture & Benefits

• Flexible working environment.
• Volunteer time off.
• Access to LinkedIn Learning.
• Employee-Assistance-Program (EAP).