PEO Implementation Manager (SaaS)

TL;DR

PEO Implementation Manager (SaaS): Building and managing end-to-end client onboarding processes for PEO services with an accent on payroll setup, tax registration, and HR compliance. Focus on coordinating complex cross-functional projects, ensuring seamless client adoption, and scaling implementation best practices within a global HR tech environment.

Location: Must be based in the US

Salary: $83,200 — $112,300 USD

Company

A global HR and payroll platform enabling businesses to recruit, pay, and manage international teams with a focus on asynchronous work and innovation.

What you will do

• Partner with new PEO clients to develop tailored implementation plans for payroll, benefits, and tax compliance.
• Own the end-to-end onboarding process, managing milestones, timelines, and success criteria.
• Guide clients through the PEO platform to ensure adoption of co-employment processes.
• Collaborate cross-functionally with Sales, Legal, Product, and Support to resolve client requirements.
• Provide feedback to internal teams to improve onboarding workflows and platform capabilities.
• Contribute to the evolution of PEO implementation best practices and documentation.

Requirements

• 3+ years of experience in implementation, onboarding, or customer success within a SaaS PEO environment.
• Must be based in the US.
• Fluent English required.
• Familiarity with co-employment structures, payroll tax obligations, and benefits administration.
• Demonstrated project management skills and ability to manage multiple concurrent client timelines.
• Proficiency in Google Sheets or Excel and ability to work in a MacBook Pro environment.

Nice to have

• Working knowledge of Monday.com, Notion, Slack, Salesforce, or Worklio.

Culture & Benefits

• Fully hirify.global and asynchronous work environment.
• Flexible paid time off and flexible working hours.
• 16 weeks paid parental leave.
• Stock options and learning budget.
• Home office budget and IT equipment provided.
• Mental health support services.

Hiring process

• Interview with recruiter and skills assessment.
• Interviews with Payroll Implementation team and Director of Global Payroll Experience.
• Bar Raiser Interview and prior employment verification check.