Renewals Manager (SaaS)

TL;DR

Renewals Manager (SaaS): Managing the end-to-end subscription renewal lifecycle for an Enterprise Integration Platform with an accent on contract auditing, stakeholder coordination, and risk mitigation. Focus on securing subscription renewals 30 days prior to expiration and driving expansion pipelines through tailored value propositions.

Location: Valencia, Spain

Company

hirify.global is a market-leading Enterprise Integration Platform as a Service (eiPaaS) and API Management solution provider.

What you will do

• Manage the end-to-end subscription renewal lifecycle for a diverse portfolio of customers.
• Audit customer licensing against actual platform usage to align product usage with contractual terms.
• Partner with Account Executives and Customer Success Managers to define renewal objectives and lead alignment calls.
• Forecast renewal and expansion pipelines on a weekly basis to meet quarterly targets.
• Identify churn risks early and develop collaborative mitigation strategies.
• Route critical customer issues to appropriate cross-functional teams for swift resolution.

Requirements

• At least 2 years of experience managing renewals for hundreds of accounts.
• Proven track record of on-time renewals and success in contract negotiation.
• Experience reviewing contracts, preparing proposals, and closing initiatives.
• Strong organizational and time management skills to track multiple renewals simultaneously.
• Ability to collaborate effectively across Legal, Finance, Sales, and Customer Success departments.

Culture & Benefits

• Work for a growing leader in the iPaaS tech space.
• Career development and mentorship opportunities.
• Flexible, remote-friendly company culture.
• Mission-driven environment transforming API creation in business processes.