Operations Director - Revenue and GTM Strategy

TL;DR

Operations Director - Revenue and GTM Strategy: Design, guide, and scale a global revenue engine across the full customer lifecycle with an accent on GTM strategy, revenue performance, and retention/expansion mechanics. Focus on building an AI-first operating model, optimizing pipeline and renewal KPIs, and aligning cross-functional execution across Sales, Customer Success, RevOps, Finance, Product, and Marketing.

Company

hirify.global provides business sustainability ratings with data-driven scorecards and actionable insights.

What you will do

• Define global and regional GTM strategy across segments and routes-to-market, aligning pre-sales positioning with post-sales delivery.
• Translate corporate growth priorities into milestones, operational ownership, and KPIs for new logo acquisition and customer expansion.
• Coordinate annual and in-year GTM planning with RevOps and Finance, including capacity models for Sales and Customer Success.
• Run business reviews and performance tracking, analyzing churn/retention and optimizing journey metrics (pipeline conversion, time-to-close, time-to-value, renewal velocity).
• Build expansion and renewal frameworks to maximize GRR and NRR using customer use-case data.
• Lead a GTM Strategy Team remotely and evolve skills/roles to support an AI-first operating model.

Requirements

• Proven experience guiding GTM strategy, corporate planning, or commercial operations in a high-growth SaaS/cloud/enterprise software environment.
• Experience in management consulting, structured corporate strategy, or an equivalent in-house tech operating role across sales and post-sale functions.
• Managerial experience building, coaching, and supporting high-performing teams through inclusive mentorship and clear vision-setting.
• Strong business modeling skills with practical data modeling and analytics experience.
• Strong foundational knowledge of AI technologies and their practical application in B2B SaaS growth strategies.
• Deep knowledge of B2B business cycles across Sales, Marketing, Product, and Customer Success, including renewal mechanics and customer health indicators.

Culture & Benefits

• Hybrid work organization in Barcelona with flexible working hours.
• Wellness allowance, access to professional mental health support, and sustainability events/community involvement.
• Learning and development opportunities plus referral bonus policy and peer recognition program.
• Comprehensive insurance benefits (Life & Accident Insurance + Private Health Insurance) and dental benefits.
• Meals and transportation vouchers (Cobee card), paid volunteer day, and paid moving day (1/year).
• Summer hours in July and August (36 hours per week) and hybrid monthly allowance for electricity and Internet.