Senior Account Manager

TL;DR

Senior Account Manager: Own and grow executive-level client partnerships across a diverse portfolio of accounts with an accent on retention, account health, and long-term growth. Focus on orchestrating cross-functional execution for custom social integrations, bespoke YouTube content, Roblox sponsorships, and cross-channel paid media campaigns while leading complex stakeholder conversations and keeping timelines tight.

Location: New York, New York, United States (On-site)

Company

hirify.global is a global kids entertainment company behind brands like CoComelon and Blippi.

What you will do

• Own and grow a portfolio of established client accounts, driving retention, satisfaction, and long-term partnership health.
• Lead complex accounts and multiple workstreams as a senior client lead, aligning expectations and driving clear next steps.
• Build and maintain relationships with senior and executive-level client stakeholders, including C-suite.
• Oversee account strategy and identify expansion opportunities through value-driven recommendations.
• Orchestrate cross-functional execution across Brand Partnerships (Media Ops, Analytics, Creative, Production) and key partners (Social, Marketing, Finance, Legal).
• Translate campaign performance and consumer insights into client narratives, reports, and strategic conversations.

Requirements

• 5+ years of experience in account management, client success, or project management.
• 3+ years of experience in the media or advertising industry (media agencies, publishers, or creative agencies).
• Proven ability to retain and grow long-term client relationships across multiple business types.
• Clear executive presence and demonstrated ability to lead complex accounts with strong judgment in day-to-day decisions.
• Excellent verbal and written communication skills, with the ability to tailor messaging to different audiences and seniority levels.
• Highly organized with strong project management skills; ability to balance short- and long-term priorities across high-stakes accounts.

Nice to have

• Direct management experience; experience mentoring junior teammates with a desire to grow into people management responsibilities.
• Deep YouTube channel management experience within established digital media ecosystems.

Culture & Benefits

• Health Care Plan (Medical, Dental & Vision).
• Retirement Plan (401k) and Life Insurance (Basic, Voluntary & AD&D).
• Paid Time Off (Vacation, Sick & Public Holidays) plus Family Leave (Maternity, Paternity).
• Short Term & Long Term Disability coverage.
• Training & Development, free food & snacks, and wellness resources.

Hiring process

• Interviews focused on executive stakeholder management, account leadership, and cross-functional execution.
• Evaluation of experience in media/advertising account management and long-term client growth.