Client Partner Director (Social Media)

TL;DR

Client Partner Director (Social Media): Driving client success and agency growth across a portfolio of accounts with an accent on strategic counsel, commercial management, and high-level relationship building. Focus on unlocking new innovation opportunities, leading pitches, and overseeing delivery excellence in social media campaigns.

Location: Hybrid (Must be based in London, UK)

Company

A global social and content agency led by talent and technology, specializing in digital-first offerings for ambitious brands.

What you will do

• Act as a senior strategic partner to C-suite and director-level clients, providing guidance on brand and integrated communications.
• Drive account growth through proactive commercial management and identification of new business opportunities.
• Lead agency pitches and shape proposals to secure and onboard new clients.
• Oversee delivery excellence, ensuring projects are on time, on budget, and strategically aligned.
• Collaborate with strategy, creative, and delivery teams to produce impactful and innovative social content.
• Advise clients on social media ecosystems, influencer marketing, and the adoption of emerging tech like AI.

Requirements

• Proven track record in a director-level role within an advertising, creative, or digital agency.
• Experience leading large-scale social media campaigns and production projects.
• Strong commercial acumen with the ability to shape and convert growth opportunities.
• Exceptional communication and presentation skills for senior stakeholder management.
• Ability to operate effectively as a high-performing individual contributor.
• Must be based in London for hybrid office attendance (2 days per week).

Culture & Benefits

• Recognized as one of Campaign Magazine's Best Places to Work for over 7 years.
• Hybrid work model with predominantly remote working and 2 days in-office per week.
• Private Healthcare and Life Insurance.
• 25+ days of annual holiday.
• Annual team mini-breaks (UK or abroad) and regular social events.