Internal Account Support

TL;DR

Internal Account Support: Managing customer inquiries, pricing requests, and sales documentation for industrial connectivity solutions with an accent on CRM data accuracy and cross-functional collaboration. Focus on facilitating sales promotions, supporting account managers, and improving internal sales practices to drive booking and billing efficiency.

Location: Must be based in Al Khobar or Riyadh, Saudi Arabia

Company

hirify.global Inc. is a global leader in high-quality signal transmission solutions, connecting people, information, and ideas to solve complex connectivity challenges.

What you will do

• Respond to customer inquiries regarding pricing, delivery times, and sample requests via phone and email.
• Facilitate pricing promotions and special discounts to drive quarterly booking and billing targets.
• Promote new product introductions and provide basic training to key accounts and channel partners.
• Provide data-driven input to Business Units to help define customer requirements and market solutions.
• Enter quotations for special requests and maintain accurate records in CRM systems.
• Identify and suggest improvements for internal sales practices and workflows.

Requirements

• Bachelor's Degree or equivalent experience in a customer-facing industrial role.
• Fluency in both Arabic and English is mandatory.
• Proficiency with CRM tools such as Salesforce or SAP is highly advantageous.
• Strong verbal and written communication skills.
• Ability to work effectively in a fast-paced, proactive, and pragmatic environment.

Culture & Benefits

• Opportunity to work with a global team in a collaborative, innovation-driven environment.
• Professional growth and development opportunities within a leading connectivity company.
• Exposure to diverse perspectives and complex global connectivity projects.