Manager, Implementation Project Management (TPA)

TL;DR

Manager, Implementation Project Management (TPA): Leading a team of implementation project managers to deliver health plan administration solutions with an accent on client experience and operational execution. Focus on managing complex implementations, driving cross-functional alignment, and mentoring a team of IPMs.

Location: Tempe, AZ

Compensation: $90,000 - $105,000

Company

hirify.global provides a personalized health platform that integrates health plan administration, holistic wellbeing solutions, and care navigation to improve health outcomes.

What you will do

• Lead, mentor, and coach a team of Implementation Project Managers to ensure consistent, high-quality delivery across the portfolio.
• Directly manage complex client implementations for health plan administration solutions, overseeing timelines, dependencies, and risks.
• Perform proactive risk management by identifying barriers early and coordinating cross-functional resolutions.
• Resolve client and broker escalations with urgency and ensure seamless handoffs to account management and operations.
• Support business growth by participating in pre-sales activities, RFP responses, and operational solutioning for prospects.

Requirements

• Bachelor's degree in a related field or equivalent professional experience.
• 5+ years of project management or client implementation experience with direct client or broker-facing responsibilities.
• Experience in health plan insurance, benefits administration, or a TPA environment (strongly preferred).
• Proficiency with Microsoft Office Suite and project management tools such as Microsoft Project or Smartsheet.

Culture & Benefits

• Comprehensive medical and dental coverage effective from day one.
• Unlimited PTO to encourage rest and recharge.
• Mental health support, retirement planning, and financial protection.
• Professional development opportunities with clear career progression and dedicated learning budgets.
• Mission-driven culture focused on diversity, equity, and inclusion.