Enterprise Relationship Manager (AI)

TL;DR

Enterprise Relationship Manager (Customer Marketing): Managing and growing relationships with strategic enterprise and Fortune 500 customers to drive advocacy, storytelling, and C-suite co-marketing with an accent on executive stakeholder management and proof point creation. Focus on building repeatable advocacy processes and navigating sensitive approvals to showcase real-world AI impact.

Location: Must be based in San Francisco, CA (Hybrid: 3 days a week in office)

Salary: $266K – $295K + Equity

Company

AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity.

What you will do

• Manage a prioritized portfolio of strategic enterprise and Fortune 500 customer relationships for advocacy and marketing.
• Identify customers with strong outcomes and executive sponsorship for references, events, and co-marketing.
• Create account-level advocacy plans in partnership with GTM and Customer Success teams.
• Scale executive customer programs, including selection, stakeholder preparation, and feedback loops.
• Coordinate with Legal, Communications, and Product teams to manage approval and publication processes.
• Build repeatable processes for relationship tracking and customer readiness.

Requirements

• 7+ years of experience in customer marketing, advocacy, executive programs, or strategic partnerships.
• Direct experience supporting Fortune 500 or global enterprise customers.
• Ability to maintain credibility and composure with C-suite stakeholders and senior internal executives.
• Strong judgment regarding the strategic value of customer opportunities.
• Capacity to influence cross-functional teams without direct authority.
• Must be based in San Francisco, CA to meet the hybrid office requirement.

Culture & Benefits

• Opportunity to shape the future of artificial intelligence.
• Inclusive environment that values diverse perspectives and experiences.
• Competitive compensation including equity.
• Equal opportunity employer with a strong commitment to diversity and accessibility.