Inside Sales Account Manager

TL;DR

Inside Sales Account Manager (Sales): Managing a portfolio of corporate customer accounts and driving revenue growth with an accent on proactive opportunity identification and account planning. Focus on delivering high-quality customer experiences, maintaining accurate sales forecasting, and collaborating with internal teams to design effective technology solutions.

Location: Onsite in Birmingham, UK (Three Snowhill)

Company

A leading B2B powerhouse serving 1.2 million business customers in the UK with secure connectivity and collaboration platforms.

What you will do

• Manage a portfolio of corporate customer accounts, owning the end-to-end sales relationship.
• Drive revenue and profit growth through proactive opportunity identification and careful account planning.
• Maintain accurate forecasting across revenue and margin using Salesforce and internal tools.
• Deliver a high-quality customer experience, achieving strong Net Promoter Scores through meaningful engagement.
• Identify, qualify and close opportunities across the enterprise portfolio, managing the full sales lifecycle.
• Work closely with product specialists and wider sales teams to design appropriate customer solutions.

Requirements

• Experience working in a sales or account management role, ideally within a B2B environment.
• Proven ability to manage customer relationships and deliver against revenue or margin targets.
• Strong organizational and forecasting skills with attention to pipeline hygiene and accuracy.
• Ability to collaborate effectively with internal teams to achieve the best customer outcomes.
• Must be based in or able to work from the Birmingham office.

Nice to have

• Experience within inside sales, corporate sales or technology-led environments.
• Familiarity with CRM tools such as Salesforce.
• Experience retaining and growing revenue within an established customer base.
• Exposure to selling connectivity, mobility, cloud or related technology solutions.

Culture & Benefits

• 50% on-target bonus scheme.
• Market-leading pension scheme (5% employee / 10% employer contribution).
• Comprehensive health support including 24/7 online private GP access.
• Equalized maternity, paternity, and adoption leave (18 weeks full pay).
• Market-leading paid carers leave.
• Holiday purchase scheme and discounted company products.