Account Manager (Fintech)

TL;DR

Account Manager (Fintech): Managing and developing a portfolio of existing customers to drive business growth through upsell, cross-sell, and contract negotiation. Focus on building strong business partnerships, identifying client needs, and collaborating with cross-functional teams to ensure customer success and product adoption.

Location: Must be based in London (Hybrid)

Company

hirify.global is an AI-powered spend management and procurement platform that simplifies company spending, payment cards, and accounting automation for thousands of businesses across Europe.

What you will do

• Own and develop a dedicated portfolio of 100-120 customer accounts through proactive territory planning.
• Identify and execute upsell and cross-sell opportunities via outbound and inbound activities.
• Manage the entire sales cycle from qualification and discovery to commercial proposal and signature.
• Understand customer ecosystems and business objectives to position hirify.global as a strategic partner.
• Maintain accurate records of client interactions and progress within the CRM.
• Collaborate with Customer Success, Product, and Marketing teams to drive product innovation and retention.

Requirements

• Minimum 2 to 3 years of sales experience in any industry.
• Proven track record of hitting and exceeding sales quotas with strong negotiation and closing skills.
• Ability to manage a high volume of opportunities simultaneously while maintaining organization.
• Strong written and verbal communication skills in English.
• Ownership mindset and ability to navigate ambiguity in a rapidly expanding department.
• Must be based in or able to commute to the London office.

Culture & Benefits

• Hybrid work model with 4 days per month and 3 weeks per year of remote work.
• Private health insurance (Vitality) and dental care (Bupa).
• Pension scheme with 5% employer contribution.
• Wellness allowance and access to mental health support via Moka.care.
• 28 days of annual holiday.
• Fully covered Oyster card for office commuting.