Key Account Manager Groups (SaaS)

TL;DR

Key Account Manager Groups (SaaS): Managing and acquiring multi-site restaurant groups and chains to expand the booking platform's reach with an accent on outbound activity and stakeholder engagement. Focus on negotiating commercial terms, driving yield management, and building long-term strategic partnerships with industry leaders.

Location: Hybrid: 3 days per week in the London office; 20% travel required

Company

Leading restaurant booking platform in Europe connecting a broad community of loyal diners with the world’s favorite restaurants.

What you will do

• Acquire and manage multi-site restaurant groups and chains through outbound activity and structured meetings.
• Engage C-level stakeholders, including CEOs, Operations, and Marketing leaders, and present QBRs.
• Position the platform’s value proposition at scale to align with group-wide objectives.
• Negotiate commercial terms, rates, and margins across single and multi-location agreements.
• Achieve and exceed monthly and quarterly KPIs related to yield management and retention.
• Collaborate with Sales Operations, Marketing, Legal, and Finance teams to ensure smooth onboarding.

Requirements

• English: Fluent (C1) required.
• 3+ years of experience in sales or account management, ideally within a digital or tech-led business.
• Experience managing territories and pipelines using Salesforce or a comparable CRM.
• Strong understanding of revenue management and commercial performance levers.
• Must be able to work on a hybrid basis (3 days per week in the London office).

Nice to have

• Experience within the Internet, digital, or tech sector.
• Proven background in pitching and selling promotions, deals, or flash sales.
• Hunter mindset with a drive to identify and convert new business opportunities.

Culture & Benefits

• Permanent contract with a competitive fixed salary and bonus.
• Flexible working environment (2 days home office per week + additional remote flexibility in summer and December).
• Health, Life, and Disability Insurance provided at no cost to the employee.
• Lifestyle benefits for physical activities, leisure, travel, and family support.
• Dedicated parental and caregiver leave policies (12 weeks fully paid).
• Lunch vouchers available 3 working days per week in the office.