Community Operations Manager (AI)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Community Operations Manager (AI): Building the operational engine, systems, and tooling for 's global community ecosystem with an accent on scalability and operational excellence. Focus on designing automated workflows, measuring community impact, and managing global program logistics.
Location: Hybrid (San Francisco, CA or New York, NY). Required office attendance on Mondays, Tuesdays, and Thursdays.
Salary: $136,000 – $152,000 per year
Company
is a collaborative AI workspace that integrates docs, projects, and AI tools to help teams work more effectively.
What you will do
- Design and build the operational engine, workflows, and infrastructure to scale global community programs.
- Establish as the single source of truth for community operations using databases, automations, and dashboards.
- Manage the operational experience for members, including onboarding, support, reimbursements, and event logistics.
- Define operational standards and reporting cadences to turn community activity into actionable insights.
- Implement AI-enabled workflows and integrations to reduce manual overhead and increase team leverage.
Requirements
- Must be based in or be able to work from San Francisco, CA or New York, NY.
- Deep expertise in , specifically in designing scalable databases and automated workflows.
- Fluency with modern ops tools such as Slack, Luma, Zapier, SwagUp, and Discord.
- Proven experience supporting member-facing programs or ecosystems with a focus on quality and responsiveness.
- Experience working across global regions and implementing localized operational systems.
- Practical fluency in using AI tools to streamline professional workflows.
Culture & Benefits
- Highly competitive cash compensation and equity.
- Culture of craft, humanity, and building long-term standards.
- Emphasis on intellectual curiosity and using AI as a real collaborator in daily work.
- Inclusive work environment that values diversity of backgrounds.
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