Account Manager - Service/Repair (Elevator)

TL;DR

Account Manager (Elevator Services): Securing and maintaining service accounts and repair work with an accent on customer relationship development and revenue growth. Focus on developing long-term capital plans, preparing technical repair proposals, and reducing account cancellations.

Location: Onsite in Roanoke, Virginia, United States

Company

hirify.global is a global leader in the manufacturing and maintenance of elevators and escalators.

What you will do

• Exceed sales goals and quotas for service and repair growth while reducing cancellations.
• Manage and nurture relationships with Tier 1, 2, and 3 customers within the assigned territory.
• Develop strategic capital plans to address customers' short- and long-term building needs.
• Prepare detailed repair job proposals by estimating labor and costs using specialized software.
• Develop service contract bids and conduct equipment surveys.
• Respond to client inquiries and perform consistent follow-up on all proposals.

Requirements

• Bachelor’s degree.
• Minimum 1 year of business-to-business (B2B) sales experience.
• Strong attention to detail and proactive follow-up skills.
• Excellent time management, organizational, and presentation skills.
• Must be based in or able to work onsite in Roanoke, VA.

Nice to have

• Experience working with Salesforce.
• Ability to read and interpret architectural blueprints and technical drawings.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) Retirement Savings Plan with company match (up to 5%).
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• 15 days of vacation and 11 paid holidays per year.
• Up to six weeks of paid parental leave.
• Tuition reimbursement and Company-paid Employee Assistance Program (EAP).