Patient Liaison (Healthcare)

TL;DR

Patient Liaison (Healthcare): Managing patient intake, registration, and coordination for mobile MRI clinics with an accent on high-quality patient experience and operational efficiency. Focus on streamlining check-in processes, coordinating between clinical staff and patients, and supporting mobile clinic logistics.

Location: Must be based in the US and within 45 minutes commuting distance of Atlanta, New York City, Bethesda, or Miami (or Salt Lake City as per title).

Salary: $22–$28 per hour

Company

hirify.global is a proactive healthcare company utilizing an integrated stack of hardware, software, and AI for whole-body MRI scans to shift from reactive to preventative care.

What you will do

• Manage patient check-in, registration, and check-out processes.
• Handle scheduling, cancellations, and rescheduling of appointments.
• Act as a primary liaison between patients, providers, technologists, and clinical staff.
• Educate patients on post-scan expectations to ensure a smooth experience.
• Maintain and organize the front desk area for maximum operational efficiency.

Requirements

• 1+ year of experience in customer service, preferably within healthcare.
• Legally authorized to work in the US without current or future visa sponsorship.
• Ability to travel approximately 80% of the time to support mobile clinics.
• Ability to stand for extended periods of time.
• Flexibility to work varied hours, including weekdays and weekends.
• Phlebotomy experience is strongly preferred.

Nice to have

• Previous experience in hospitality or MedSpa environments.
• Proven experience as a Receptionist or Front Office Representative.

Culture & Benefits

• Free whole-body scans for all team members.
• Comprehensive health, dental, vision, and mental health coverage.
• 401(k) retirement savings plan.
• Flexible vacation policy to encourage restoration and wellbeing.
• Commuter Benefits Plan covering transit and parking costs.