Operations Specialist (Digital Marketing)

TL;DR

Operations Specialist (Digital Marketing): Streamlining internal processes and managing workflows for a fast-growing digital marketing agency with an accent on system administration and process documentation. Focus on optimizing Zoho project management, building automated workflows, and ensuring operational efficiency across remote teams.

Location: Must be based in Colombia. Working hours: 9 am to 6 pm EST.

Salary: $800–$1,000 per month.

Company

hirify.global connects top-tier talent with leading agencies and startups globally, focusing on professional fulfillment and growth.

What you will do

• Maintain and update the Zoho project management system to reflect current business processes.
• Build and refine automated workflows, task templates, and flow charts to reduce manual overhead.
• Draft, update, and organize Standard Operating Procedures (SOPs) to ensure a single source of truth.
• Monitor project boards daily to identify overdue tasks and resolve bottlenecks.
• Generate weekly productivity and project health reports for leadership.
• Handle technical onboarding for new team members and coordinate cross-time-zone communication.

Requirements

• Must be based in Colombia.
• Must be available to work 9 am to 6 pm EST.
• 2+ years of experience in an Operations or Project Management role.
• Strong expertise in Zoho or similar project management systems like ClickUp, Asana, or Monday.com.
• Experience working in digital marketing agencies is required.
• Strong analytical skills with the ability to identify inefficiencies and implement solutions.

Culture & Benefits

• Fully remote work environment.
• Opportunity to work with top-tier agencies and startups.
• Observance of US Federal Holidays.
• Focus on professional and personal fulfillment.