Operations Specialist

TL;DR

Operations Specialist (Operations): Streamlining internal processes and managing workflows for a digital marketing agency with an accent on system administration and process documentation. Focus on optimizing project management systems, ensuring team accountability, and driving operational efficiency within a US-aligned work environment.

Location: Must be available to work 9 am to 6 pm EST

Salary: $800 - $1,000 per month

Company

hirify.global connects top-tier talent with leading agencies and startups globally.

What you will do

• Maintain and update the Zoho project management system to reflect current business processes.
• Build and refine automated workflows, task templates, and flow charts to reduce manual overhead.
• Draft, update, and organize Standard Operating Procedures (SOPs) to ensure a single source of truth.
• Monitor project boards daily to identify overdue tasks and resolve bottlenecks.
• Generate weekly productivity and project health reports for leadership.
• Handle technical onboarding for new team members and coordinate cross-time-zone communication.

Requirements

• 2+ years of experience in an Operations or Project Management role.
• Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com).
• Experience working in digital marketing agencies is required.
• US experience is required.
• Must be available to work 9 am to 6 pm EST.
• Highly organized with a strong ability to identify inefficiencies and implement solutions.

Culture & Benefits

• Fully remote work environment.
• Work aligned with US Federal Holidays.
• Opportunity to work with fast-growing digital marketing agencies.
• Focus on professional fulfillment and talent-driven placement.