Delivery Lead (Fintech)

TL;DR

Delivery Lead (Fintech): Leading complex, high-stakes customer implementations for an accounting operating layer with an accent on program ownership, multi-phase enterprise rollouts, and cross-functional leadership. Focus on managing scope and risk, driving executive-level alignment, and translating operational requirements into technical implementation strategies.

Location: Remote (Must be US-based)

Company

hirify.global is building the operating layer for accounting firms, automating workflows across Payments, Engagements, and Practice Management.

What you will do

• Own end-to-end success of complex, multi-product customer implementations and enterprise rollouts.
• Lead the Advanced Implementation Delivery Trio, driving alignment and accountability across Solutions Architects and Implementation Engineers.
• Serve as the primary delivery leader for enterprise customers, facilitating executive-level conversations and managing escalations.
• Manage program scope and risk, maintaining a live risk register and preventing scope creep.
• Act as a product expert and advisor to guide customers on workflow configuration and operational requirements.
• Establish operational rhythms including weekly syncs, milestone reviews, and executive readouts.

Requirements

• 6+ years in implementation, program management, or professional services delivery at a SaaS or enterprise software company.
• Proven experience managing multi-phase, multi-stakeholder implementation programs.
• Strong track record of executive-level customer communication and relationship management in a delivery context.
• Experience coordinating cross-functional delivery teams without direct management authority.
• Familiarity with technical implementation concepts such as data migration, system configuration, and integration architecture.
• Must be based in the US.

Nice to have

• PMP, PgMP, or equivalent program management certification.
• Prior experience in accounting technology, fintech, ERP, or practice management software.

Culture & Benefits

• Competitive pay with stock options for all full-time employees.
• $1,000 annual adventure travel stipend to encourage recharging and exploration.
• Flexible PTO and a remote-first work culture.
• World-class health benefits including vision, dental, HSA/FSA, and mental health support.
• 401(k) matching.