Director Of Implementation (Fintech)

TL;DR

Director of Implementation (Fintech): Leading and scaling the implementation organization for a digital banking platform with an accent on delivery quality, process optimization, and cross-functional leadership. Focus on building high-performance teams, managing complex client portfolios, and driving successful go-lives for community banks and credit unions.

Location: Must be based in the USA

Company

hirify.global is a Y Combinator and Bessemer Venture Partner-backed fintech startup revolutionizing banking infrastructure for community banks and credit unions.

What you will do

• Build and develop a high-performance team of Implementation Managers and Specialists.
• Define and document scalable implementation methodologies, playbooks, and project templates.
• Serve as the senior point of escalation for complex client issues and internal blockers.
• Partner with Sales, Product, and Engineering to ensure smooth handoffs and realistic scoping.
• Maintain real-time visibility into portfolio health, risk indicators, and team capacity.
• Contribute to strategic organizational planning and headcount growth in partnership with the COO.

Requirements

• 8+ years of experience in implementation, onboarding, or professional services within fintech or digital banking.
• 5+ years of people management experience leading implementation or project management teams.
• Deep understanding of core banking systems and digital banking platforms.
• Demonstrated track record of building high-performance teams and improving delivery metrics.
• Executive presence with the ability to communicate effectively with C-suite stakeholders.
• Must be authorized to work in the USA.

Nice to have

• Familiarity with Corelation, Jack Henry, or Fiserv core banking systems.
• Experience with digital banking conversions or multi-vendor projects.
• PMP, PMI, or equivalent project management certification.

Culture & Benefits

• Remote-first culture with a collaborative, fast-paced environment.
• Competitive compensation with stock options.
• 100% coverage of medical, dental, and vision premiums for individuals.
• Retirement plan with 4% company matching.
• Generous PTO policy (3-5 weeks), 15 holidays, and end-of-year shutdown.
• Performance-based bonuses.