Medical Receptionist (Injury & Medico-Legal Practice)

TL;DR

Medical Receptionist (Injury & Medico-Legal): Managing patient communications and administrative workflows for a specialist injury practice with an accent on medico-legal documentation and billing. Focus on coordinating independent medical examinations and ensuring compliance with privacy legislation.

Location: Remote (Must be able to work AEST business hours)

Company

hirify.global is providing staffing services for Sydney Injury Doctors, a specialist practice handling work-related injuries and medico-legal matters.

What you will do

• Manage professional incoming calls, emails, and enquiries.
• Schedule and confirm appointments, including independent medical examinations (IMEs).
• Maintain patient records using cloud-based practice management systems.
• Process billing and payments for workers compensation, CTP/icare, and private patients.
• Follow up on outstanding invoices and unpaid accounts in a professional manner.
• Prepare and submit accurate medico-legal documentation and liaise with insurers, employers, and solicitors.

Requirements

• Experience in medical reception or administration, preferably in injury management or medico-legal fields.
• Proficiency with practice management software such as Genie, Best Practice, or Medical Director.
• Ability to work during AEST business hours.
• Strong communication skills and attention to detail.
• Must have a quiet, private home workspace and reliable high-speed internet.

Culture & Benefits

• Permanent work-from-home arrangement.
• Flexible scheduling within client business hours.
• Immediate hiring process.
• Independent contractor engagement.