Broker Integration Advocate (HRTech)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
Broker Integration Advocate (HRTech): Managing the customer onboarding journey for benefits integration with an accent on consultative outreach and project management. Focus on ensuring accurate implementation of benefits, mitigating compliance errors, and coordinating between brokers and insurance carriers.
Location: Hybrid (Denver, CO) - must be based in the office 2-3 days per week
Salary: $23.50–$26.44 per hour
Company
is a platform that handles payroll, health insurance, and HR for small businesses to help them grow their economy.
What you will do
- Lead consultative outreach to guide customers through the benefits integration process via phone and email.
- Manage the end-to-end onboarding journey, from confirming eligibility to managing enrollments.
- Act as a project manager to identify roadblocks and coordinate with internal and external partners.
- Review customer data against carrier standards to ensure quality and compliance.
- Maintain a high-volume book of business under tight deadlines and seasonal peaks.
Requirements
- Minimum 3+ years of professional experience in healthcare, insurance brokerage, hospitality, or startups.
- Must be based in or able to work from the Denver, CO office.
- Proven success in metrics-based roles with a focus on data accuracy and KPIs.
- Experience managing professional interactions with external brokers and insurance carriers.
- Ability to use and learn AI tools such as Glean and Gemini.
Culture & Benefits
- Competitive base pay, health insurance, and 401(k).
- Equity (RSUs) for all full-time employees.
- Hybrid work environment with designated office days.
- AI-native company culture emphasizing digital fluency and proactive use of LLM-based tools.
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