Employee Relations Manager (Professional Services)

TL;DR

Employee Relations Manager (HR): Managing complex employee relations matters and internal investigations with an accent on risk mitigation and equitable resolution. Focus on conducting high-sensitivity interviews, analyzing data for trends, and partnering with legal and compliance teams to maintain a high-performance culture.

Location: Hybrid (Charlotte, NC; Chicago, IL; or Minneapolis, MN). Must be based in the United States

Salary: $112,000 – $160,000

Company

A multinational professional services firm providing audit, tax, and advisory services across more than 150 global markets.

What you will do

• Manage end-to-end employee relations investigations, producing detailed memos, executive updates, and disciplinary documentation.
• Serve as the lead investigator for highly complex and sensitive colleague relations matters across various service lines.
• Partner with business leadership to identify root causes of issues and implement strategies to mitigate risk.
• Analyze ER data and metrics using Microsoft Excel to identify patterns and report findings.
• Provide risk-based guidance on performance management, crisis management, and policy compliance.
• Mentor and train other People & Culture functions on employee relations best practices.

Requirements

• Bachelor’s degree from an accredited college/university.
• 7+ years of Employee Relations experience.
• Proven track record of investigating complex matters and managing risk in a professional services environment.
• Knowledge of employment regulations across multiple jurisdictions, including California employment laws.
• Experience with case management tools and proficiency in MS Office.
• Ability to travel less than 5% to service the client base.

Nice to have

• PHR/SPHR or CP/SCP certification.

Culture & Benefits

• Hybrid work model requiring in-person attendance at least three days per week.
• Comprehensive medical, dental, and vision insurance programs.
• Access to 401(k) savings and employee retirement plans.
• Eligibility for a discretionary annual bonus based on individual and firm performance.
• Strong commitment to diversity, equity, and inclusion.