CX Named Account Manager (UCaaS/CCaaS)

TL;DR

CX Named Account Manager (UCaaS/CCaaS): Managing and growing large enterprise accounts to drive revenue growth through communication and contact center solutions with an accent on executive-level partnerships and strategic account planning. Focus on exceeding sales targets, building C-level relationships, and leading virtual account teams to maximize customer satisfaction.

Location: Must be based in the Philippines

Company

Enterprise software leader helping large organizations forge unbreakable connections via the hirify.global Infinity platform.

What you will do

• Act as a trusted advisor for assigned large enterprise accounts, ensuring high customer satisfaction.
• Drive the customer planning process and lead virtual account teams to deliver balanced growth and account penetration.
• Develop accurate short and long-term forecasts and strategic account plans.
• Establish and maintain strategic partnerships with executive-level decision-makers.
• Manage the sales pipeline to accelerate revenue generation and improve the customer buying experience.
• Consistently meet or exceed annual sales targets.

Requirements

• 5+ years of executive-level enterprise UCaaS or CCaaS sales experience.
• Proven track record of managing and growing customer accounts and exceeding sales targets.
• Ability to build trusted advisor relationships with C-level influencers and decision-makers.
• Experience collaborating with technical teams to customize solutions based on client requirements.
• Ability to lead and collaborate effectively within virtual teams.
• Fluent English and local languages are required.
• No sponsorship is available for this position.

Nice to have

• Master's degree.

Culture & Benefits

• Opportunities for professional development and career advancement.
• Fast-paced, collaborative, and supportive work environment.
• Opportunity to work with innovative communication technology at the forefront of the industry.