Senior Technical Product Manager (Healthcare)

TL;DR

Senior Technical Product Manager (Healthcare): Shaping and scaling internal platform tools for practice configuration, onboarding, and operational workflows with an accent on platform scalability and healthcare impact. Focus on integrating support and data systems into a unified operational experience and designing data-driven solutions for primary care delivery.

Location: Remote (Must be based in the United States)

Company

A mission-driven healthcare technology organization focused on improving primary care delivery at scale.

What you will do

• Own the vision, roadmap, and execution for the Practice Nexus and MyPractice platforms.
• Lead the end-to-end product strategy for the Cloud Couch initiative to unify support and internal platforms.
• Partner with engineering, implementation, and analytics teams to define problem spaces and success metrics.
• Translate complex workflows into structured product requirements, user stories, and MVP definitions.
• Drive roadmap prioritization, balancing short-term delivery with long-term technical health and scalability.
• Monitor product and operational metrics to guide continuous experimentation and workflow optimization.

Requirements

• 8+ years of product management experience in SaaS or technology-enabled services.
• Proven experience owning complex internal products such as admin consoles or configuration platforms.
• Strong proficiency in Agile/Scrum methodologies and close collaboration with engineering.
• Strong analytical skills with experience using operational data and user research to guide decisions.
• Must be based in the United States.
• Experience in healthcare technology or digital health is strongly preferred.

Nice to have

• Familiarity with practice operations, provider configuration, or enrollment processes.
• Technical fluency with SQL, analytics tools, or healthcare data models.

Culture & Benefits

• Flexible remote-first work environment with strong work-life balance support.
• Comprehensive health, dental, and vision insurance with significant employer contribution.
• 401(k) retirement plan with company match and stock option eligibility.
• Generous paid time off, holidays, parental leave, and long-term sabbatical opportunities.
• Professional development support, including education assistance and training programs.