Key Account Manager Mid-Market - Pool (SaaS)

Location: Paris; full remote work possible anywhere in France

Company

hirify.global provides a collaborative learning platform and is building scalable customer growth and retention strategies for its SaaS product.

What you will do

• Manage a portfolio of 150+ existing mid-market customers with 100–2,500 employees.
• Segment and prioritize accounts using scalable tiering strategies.
• Identify renewal, upsell, expansion, and churn-risk opportunities through customer usage data and engagement signals.
• Launch automated campaigns, structured outreach sequences, and scalable account review frameworks.
• Build repeatable playbooks and improve renewal, forecasting, reporting, and account coverage processes.
• Collaborate with Client Success Partners, Revenue Operations, Marketing, and internal platform and pedagogy experts.

Requirements

• At least 2 years of experience in account management, BDR, or another sales-related revenue-generation role with a client portfolio.
• Previous experience in the SaaS industry.
• Experience in a fast-growing startup or scale-up environment.
• Strong active listening, teamwork, written communication, and verbal communication skills.
• Native French and fluent English at B2+ level are required.
• Ability to work with customer data, automation, renewal processes, and account growth strategies.

Culture & Benefits

• Full remote work possible anywhere in France with flexible hours.
• Work-from-home stipend, RTT, lunch vouchers, medical insurance, and gym subscription.
• One month of parental leave for the second parent.
• Compensation includes base salary, a variable component, and equity.
• Six employee resource groups covering mental health, sustainability, women, parents, LGBTQIA2S+, and ethnic diversity.
• Internal mobility opportunities after 2–3 years of continuous success toward strategic account management, revenue operations, or large-account ownership roles.

Hiring process

• Phone screen with the Talent Acquisition Manager.
• Discovery, case study, clarification, and culture-fit meetings with the relevant managers and revenue leadership.
• Reference checks followed by an offer.