Enterprise Account Manager (Aviation)

TL;DR

Enterprise Account Manager (Aviation): Managing large, complex aviation agreements for the Starlink satellite constellation with an accent on contract fulfillment, customer activation, and revenue growth. Focus on coordinating technical and contractual changes, overseeing aircraft entry into service, and maintaining high-level partner relationships.

Location: Woodinville, WA. Must be a U.S. citizen, national, or lawful permanent resident (Green Card) to comply with ITAR regulations.

Salary: $115,000 - $155,000

Company

hirify.global is developing revolutionary technologies to enable human life on Mars and providing global low-latency broadband internet via Starlink.

What you will do

• Act as the primary point of contact for aviation customers from contract signature through successful activation.
• Coordinate technical and contractual changes to ensure all agreement terms are fulfilled.
• Monitor system performance and implement corrective actions to optimize Starlink operations for customers.
• Guide airlines through aircraft entry into service and long-term growth plans.
• Lead the design and implementation of system enhancements to improve internal and external process interfaces.
• Travel up to 40% to partner offices, regional conferences, and hirify.global locations.

Requirements

• U.S. citizenship, lawful permanent residency (Green Card), refugee or asylee status for ITAR compliance.
• Bachelor's degree or HS diploma with 6+ years of professional experience in account management or sales.
• 6+ years of experience supporting technical products or services for customers.
• Ability to travel up to 40% and work extended hours or weekends as needed.
• Proven track record of managing complex contracts and delivering results under tight deadlines.

Nice to have

• Significant knowledge of commercial/business aviation and satellite communications (Satcom).
• Experience working with aerospace regulatory bodies such as the FAA or EASA.
• Strong experience in building long-term customer relationships through empathy and active listening.

Culture & Benefits

• Total rewards package including base salary, company stock, and long-term cash awards.
• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan and Employee Stock Purchase Plan.
• 3 weeks of paid vacation, 10+ paid holidays, and paid sick leave.
• Paid parental leave and various other employee discounts and perks.