Senior Channel Sales Operations Specialist (Legaltech)

TL;DR

Senior Channel Sales Operations Specialist (Legaltech): Leading transformative initiatives to drive operational excellence across the partner ecosystem with an accent on channel program infrastructure and partner performance. Focus on building scalable processes for indirect revenue and optimizing the GTM operational stack.

Location: Hybrid. Local employees in Vancouver, Calgary, Toronto, Dublin, London, New York City, and Sydney are expected in the office at least twice per week.

Salary: $100,300 – $135,700 CAD

Company

Global leader in legal AI technology empowering legal professionals and law firms to work smarter, faster, and more securely.

What you will do

• Own the operational infrastructure for global partner ecosystems across reseller and referral segments.
• Design and maintain partner-attributed pipeline tracking and reporting frameworks in Salesforce.
• Support partner pipeline inspection and forecast roll-ups alongside Channel Sales Leadership.
• Administer partner-facing tools, including partner portals and Salesforce channel-specific objects.
• Operationalize GTM motions including co-marketing campaigns and channel incentive programs.
• Leverage AI-enabled tools to streamline workflows and scale operational processes.

Requirements

• 4+ years of experience in Sales Operations or Channel/Partner Operations at a technology company.
• Proven track record supporting indirect revenue programs in high-growth SaaS environments.
• Proficient knowledge of Salesforce objects, reporting, and attribution (Admin certification is a bonus).
• Experience with partner relationship management (PRM) tools and sales tech stack (SalesLoft, ChiliPiper, Gong, ZoomInfo).
• High proficiency in Google Sheets or Excel for building performance models.
• Experience using BI tools to extract insights for pipeline attribution reporting.

Culture & Benefits

• Hybrid work environment fostering local collaboration.
• Competitive, equitable salary with top-tier health, dental, and vision insurance.
• Flexible time off policy with an encouraged 20 days off per year.
• $2,000 annual counseling benefit.
• RRSP matching and RESP contribution.
• hirify.globalversary recognition program for long-term tenure.