Senior Analyst, Business Process Management (Sales Operations)

TL;DR

Senior Analyst, Business Process Management (Sales Operations): Analyzing and optimizing sales workflows to reduce inefficiencies and standardize processes across the organization with an accent on process mapping and documentation. Focus on translating process requirements into system automation solutions and monitoring performance metrics.

Location: Hybrid (New York, NY). Must have legal right to work in the U.S.

Salary: $72,900 – $105,400

Company

hirify.global is a leading audio entertainment company delivering subscription and ad-supported experiences across various platforms and brands including Pandora and AdsWizz.

What you will do

• Document and analyze current-state sales processes and workflows.
• Build detailed As-Is and To-Be process maps and documentation.
• Identify inefficiencies, bottlenecks, and opportunities for process improvement.
• Collaborate with Sales Business Partners to gather requirements and optimize workflows.
• Implement new workflows and track adoption and performance metrics.
• Partner with technical teams to translate process requirements into system and automation solutions.

Requirements

• 4+ years of experience in Sales Operations, Business Operations, or a related field.
• Bachelor’s degree or equivalent combination of education and experience.
• Proficiency with process documentation tools such as Lucidchart or Visio.
• Experience working with CRM systems, specifically Salesforce.
• Must have legal right to work in the U.S.
• Strong analytical, problem-solving, and communication skills.

Nice to have

• Experience with automation and AI tools such as ChatGPT or Gemini.

Culture & Benefits

• Competitive base salary with eligibility for discretionary short-term and long-term incentives.
• Work environment that fosters mutual respect, professionalism, and cooperation.
• Opportunity to impact a large-scale digital audio advertising ecosystem.
• Equal opportunity employment focusing on diversity and inclusion.