Revenue Operations Analyst (SaaS)

TL;DR

Revenue Operations Analyst (SaaS): Supporting the alignment of Sales, Marketing, Customer Success, and Finance by maintaining data quality and delivering insights to drive revenue growth with an accent on pipeline metrics and CRM optimization. Focus on analyzing revenue trends, improving reporting structures, and partnering with the North America Sales team to identify risks and opportunities.

Location: New York, New York, United States

Salary: $75,000 - $105,000 per year

Company

Smartly is an AI-powered advertising technology company transforming ad experiences for brands and their consumers.

What you will do

• Deliver data-driven insights to leadership and go-to-market teams to facilitate better decision-making.
• Partner with the North America Sales team to track, analyze, and report on key revenue and pipeline metrics.
• Maintain and optimize CRM data quality and reporting structures to ensure visibility into performance.
• Support forecasting and pipeline management processes in collaboration with Sales and Customer Success teams.
• Evaluate GTM initiatives, campaigns, and commercial programs through performance analysis.
• Collaborate cross-functionally with Sales, Marketing, Customer Success, Finance, and Product teams.

Requirements

• 2-4 years of experience in Revenue Operations, Business Operations, Consulting, or Data Analytics.
• Strong analytical skills and proficiency with Excel or Google Sheets.
• Interest in learning SQL, CRM platforms (e.g., Salesforce), and BI tools.
• High attention to detail and a commitment to maintaining accurate and reliable data.
• Clear communication skills for presenting insights in a simple, structured way.
• Must be based in New York, NY, United States

Nice to have

• Experience with CRM systems such as Salesforce.
• Proficiency with BI tools like Looker or Tableau.
• Experience working within SaaS companies.

Culture & Benefits

• Five weeks paid time off (PTO), 11 company paid holidays, and unlimited sick days.
• Generous healthcare packages and mental health benefits.
• 401K with company matching and equity grants for all new employees.
• Wellness benefits and learning reimbursement opportunities.
• Volunteer time off and company donation matching opportunities.