Account Manager (Service/Repair)

TL;DR

Account Manager (Service/Repair): Securing and maintaining service accounts and repair work for elevator systems with an accent on client relationship management and revenue growth. Focus on developing capital plans, preparing repair job proposals, and conducting territory-based customer visits.

Location: Must be based in or near Little Rock, AR (Alexander, Arkansas)

Company

hirify.global is a leading global provider of elevator and escalator services.

What you will do

• Secure and maintain service accounts and repair work to meet annual revenue goals.
• Manage Tier 1, 2, and 3 customers within the assigned territory to build strong relationships.
• Develop capital plans to address customers' short- and long-term building needs.
• Prepare repair job proposals and service contract bids by estimating labor and costs.
• Maintain knowledge of company products and local elevator code requirements.
• Respond to customer inquiries and perform follow-ups on all proposals.

Requirements

• Bachelor’s degree or equivalent experience.
• Minimum 1 year of business-to-business (B2B) sales experience.
• Strong attention to detail and proactive follow-up skills.
• Ability to build and nurture relationships with customers and cross-functional teams.
• Excellent time management, organizational, and presentation skills.
• Must be located in the Little Rock, AR area for field visits.

Nice to have

• Experience with Salesforce.
• Ability to read and interpret architectural blueprints and drawings.

Culture & Benefits

• Comprehensive medical, dental, and vision coverage.
• Financial security via 401(k) Retirement Savings Plan with company match.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSA).
• Generous time off: 15 days vacation, 11 paid holidays, and paid sick leave.
• Up to six weeks of paid parental leave.
• Additional perks: Tuition reimbursement, pet insurance, and identity theft monitoring.