Channel Sales Manager (SaaS)

Location: Berlin, Germany, with a hybrid setup requiring 3 days in the office, or remote from anywhere in Germany. Candidates must have the valid right to work in Germany. Visa sponsorship is not available.

Company

hirify.global builds AI-powered service software for employee and customer experience, helping organizations reduce complexity and deliver faster support.

What you will do

• Identify, recruit, sign, and onboard mid-tier systems integrator partners in Germany.
• Build partner capability across sales, pre-sales, and delivery through enablement, accreditation, demo certification, and deal support.
• Develop joint go-to-market plans covering target verticals, solution plays, and co-sell motions.
• Own partner-sourced and partner-influenced pipeline, working with field sales and account executives to progress and close opportunities.
• Set partner pipeline and revenue commitments, run QBRs and business planning, and maintain accurate Salesforce forecasting.
• Contribute to SI partner strategy, competitive displacement initiatives, and partner-specific marketing assets.

Requirements

• 7+ years of experience in channel, alliances, or partner management within SaaS or enterprise software.
• Demonstrated success recruiting and activating systems integrator partners.
• Strong understanding of SI practice structures, P&L dynamics, delivery models, and partner investment decisions.
• Experience with ITSM, employee experience, or customer experience categories; ServiceNow ecosystem familiarity is advantageous.
• Experience with joint business planning, pipeline targets, partner accountability, CRM tracking, and cross-functional collaboration.
• Native-level German fluency and valid authorization to work in Germany are required.

Nice to have

• Experience with ServiceNow displacement or competing legacy ITSM platforms.
• Existing relationships within the German mid-tier SI community.
• Experience building new SI practices around a vendor platform.
• Familiarity with co-sell and marketplace dynamics or a solution/pre-sales background.

Culture & Benefits

• Hybrid work from the Berlin office or remote work from anywhere in Germany.
• Inclusive workplace focused on equal opportunity and diverse backgrounds.
• Cross-functional collaboration with sales, pre-sales, marketing, product, and partner organizations.