SI Partner Manager (SaaS)
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
TL;DR
SI Partner Manager (SaaS): Driving the growth of the Systems Integrator ecosystem in Germany by recruiting, onboarding, and managing mid-tier SI partners with an accent on displacing incumbent ITSM and CX platforms. Focus on building repeatable revenue streams through strategic partner-led delivery and commercial pipeline management.
Location: Hybrid (Berlin, 3 days in office) or remote from anywhere in Germany
Company
builds uncomplicated service software for employee and customer experiences (EX and CX) using a people-first approach to AI.
What you will do
- Identify, target, and sign mid-tier SI partners aligned with German ITSM and CX growth priorities.
- Lead the end-to-end recruitment process from initial outreach and business case development to contract execution.
- Develop joint go-to-market plans, target verticals, and co-sell motions with field teams.
- Enable SI partner capabilities across sales, pre-sales, and delivery to ensure self-sufficient positioning.
- Manage partner-sourced and partner-influenced pipelines, holding partners accountable to revenue commitments.
- Collaborate cross-functionally with marketing and product to create SI-specific content and campaign assets.
Requirements
- 7+ years of experience in channel, alliances, or partner management within SaaS or enterprise software.
- Proven track record of recruiting and activating SI partners, not just managing existing ones.
- Strong understanding of mid-tier SI operations, including practice structures and P&L dynamics.
- Experience in ITSM, EX, or CX categories; familiarity with the ServiceNow ecosystem is a strong advantage.
- Native-level fluency in German.
- Must possess the valid right to work in Germany (no visa sponsorship available).
Nice to have
- Existing network within the German mid-tier SI community (e.g., Capgemini, CGI, Unisys).
- Experience building net-new SI practices from an early stage.
- Background in solution or pre-sales providing technical credibility in delivery conversations.
Culture & Benefits
- Global workplace committed to diversity, equal opportunity, and inclusion.
- Flexible work arrangement: hybrid (Berlin office) or fully remote within Germany.
- Opportunity to shape the SI motion in a strategic growth market.
- Environment focused on reducing business complexity through easy-to-use CX and IT solutions.
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