Content Implementation Specialist (CMS)

TL;DR

Content Implementation Specialist (CMS): Building and launching interactive web products using internal Content Management Systems with an accent on document templates and user questionnaires. Focus on optimizing user experience, designing logical workflows, and collaborating with cross-functional teams to expand legal document offerings.

Location: Hybrid (Edmonton, Alberta, Canada)

Company

hirify.global provides modern legal document creation solutions, empowering millions of customers worldwide with professional and easy-to-use legal tools.

What you will do

• Build and publish document templates using low-code and no-code CMS platforms.
• Write and edit questionnaire content to create clear and intuitive user experiences.
• Conduct research and user testing to identify and implement customer experience improvements.
• Prepare actionable feature requests for the Development team based on product viability assessments.
• Create and manage project plans, tracking progress and adjusting scope as needed.
• Collaborate with Legal, Research, Design, Development, and QA departments to ensure product quality.

Requirements

• Post-secondary education in Web Development, IT, Writing, Communications, Business, or Library sciences.
• Ability to learn, utilize, and troubleshoot various CMS platforms.
• Strong logical thinking skills, specifically applying structured if/then logic within systems.
• Excellent written and verbal communication skills.
• Must be based in or able to work in a hybrid capacity in Edmonton, Alberta.

Nice to have

• Experience with coding or web design.
• Understanding of conversion optimization and consumer psychology.
• Knowledge of online marketing.

Culture & Benefits

• Comprehensive health and dental benefits, including Health Care and Personal Spending Accounts.
• Great work-life balance with 37.5-hour work weeks and flexible scheduling.
• Three weeks of paid vacation plus bonus personal days.
• Continuous learning opportunities via LinkedIn Learning and dedicated training budgets.
• Company share plan and free catered lunches for the office.
• Casual work environment with personal offices and monthly social events.