Operations Associate (Legal)

TL;DR

Operations Associate (Legal): Managing panel administration, regulatory compliance, and internal operational workflows for a growing legal services firm with an accent on accuracy, record-keeping, and stakeholder coordination. Focus on maintaining accreditations, overseeing mandatory training, and ensuring seamless compliance processes across the business.

Location: Must be based in or able to commute to Poole, UK (Hybrid: 3 days per week on-site)

Salary: £27,000

Company

hirify.global is a legaltech group partnering with Woodstock Legal Services to modernize legal practice through innovative tools and a people-first culture.

What you will do

• Manage panel administration across lender and regulatory platforms, including applications and account setups.
• Act as the primary point of contact for compliance queries and manage the compliance inbox.
• Support regulatory and accreditation processes such as CQS renewals, DBS checks, and SRA administration.
• Oversee mandatory training compliance, including onboarding new joiners and monitoring completion rates.
• Maintain accurate compliance records and contribute to the continuous improvement of operational processes.

Requirements

• Must be able to work on-site in Poole 3 days per week.
• Previous experience in an operational, compliance, administration, or support function.
• Strong organizational skills with the ability to manage sensitive information accurately.
• Methodical and detail-focused approach to record-keeping and compliance.
• Confidence in using multiple systems, databases, and online platforms.
• Excellent written and verbal communication skills.

Nice to have

• Experience working within a law firm or a regulated professional services environment.

Culture & Benefits

• 33 days of annual leave (25 days plus bank holidays) and your birthday off.
• Extended Christmas holiday period.
• Pension contribution scheme.
• Annual charity day to support a good cause.

Hiring process

• Introductory call with the Talent team.
• 1:1 interview with the hiring manager.
• Technical interview.