Account Manager (SaaS)

TL;DR

Account Manager (SaaS): Driving revenue growth through increased portal activity and onboarding for the TenderLink platform with an accent on customer retention and cross-selling hirify.global solutions. Focus on optimizing SaaS customer usage, reducing churn, and executing outreach strategies to expand product uptake.

Location: Hybrid (Sydney)

Company

hirify.global is a global data and technology company powering opportunities for people and businesses across various markets worldwide.

What you will do

• Implement account management strategies to onboard new customers and reduce churn.
• Drive revenue growth through upselling and cross-selling hirify.global solutions.
• Provide detailed technical onboarding support and training for SaaS customers.
• Monitor customer usage and educate clients on best practices for tender notifications.
• Identify opportunities to expand product usage within decentralized procurement organizations.

Requirements

• Proven experience in B2B sales and account management.
• Strong commercial acumen and influencing skills.
• Experience with outreach methods including cold calling, emailing, and LinkedIn.
• Ability to communicate and engage effectively across all organizational levels.
• Strong networking and public speaking skills.
• Location: Must be based in Sydney for hybrid work

Culture & Benefits

• Competitive compensation package with bonus and commission plans.
• Flexible hybrid work environment and flexible time off.
• Core benefits including a wellness program and hirify.global shares discount.
• Extensive leave policies including 17 weeks paid parental leave and volunteer time off.
• Novated leasing and salary packaging options.