Consumer Sales Operations Lead (Aerospace)

TL;DR

Consumer Sales Operations Lead (Aerospace): Driving revenue improvements and scaling Starlink’s go-to-market efforts in US/CA with an accent on channel partner operations and data-driven insights. Focus on building reporting infrastructure, optimizing lead routing, and collaborating with cross-functional teams to improve order management.

Location: Redmond, WA. Must meet US Government export regulations (ITAR)

Salary: $85,000 - $130,000

Company

SpaceX is developing the technologies to enable human life on Mars and exploring the stars.

What you will do

• Own end-to-end sales operations for channel partners to drive revenue and scale go-to-market efforts in US/CA.
• Lead the rollout of new purchasing models, product offerings, and GTM initiatives across channel partners.
• Build and maintain sales dashboards, KPIs, and reporting infrastructure using SQL and Power BI.
• Analyze sales data to develop strategic insights on channel performance, acquisition, and retention.
• Design and improve sales processes, including lead routing, deal management, and pipeline hygiene.
• Partner with Business Development, Finance, Supply Planning, and Logistics to optimize order management and inventory.

Requirements

• Bachelor's degree in engineering or business, or high school diploma with 2+ years of professional experience.
• 2+ years of experience in project management, sales operations, or consulting (or a customer-facing role).
• Must be a U.S. citizen, national, lawful permanent resident (green card holder), refugee, or asylee to comply with ITAR regulations.
• Availability to work extended hours and weekends as needed to support critical operations.
• Willingness to travel to customer sites and meetings as required.

Nice to have

• Strong proficiency with SQL and data visualization tools like Power BI.
• Experience in retail, telecommunications, or consumer electronics sales operations.
• Knowledge of inventory management and supply planning in manufacturing or hardware environments.
• Proven track record of driving measurable revenue or efficiency impact.

Culture & Benefits

• Comprehensive medical, vision, and dental coverage.
• 401(k) retirement plan and Employee Stock Purchase Plan (ESPP).
• Eligibility for long-term incentives in the form of company stock or cash awards.
• Paid parental leave, 3 weeks of paid vacation, and 10+ paid holidays per year.
• Company shuttle services for roundtrip travel from select Seattle locations to the Redmond office.