Inside Operations Manager (Industrial Service)

TL;DR

Inside Operations Manager (Industrial Service): Managing the business and technical direction of a Service Center with an accent on field engineering supervision, profit planning, and customer liaison. Focus on optimizing area operations, ensuring safety and technical training, and driving business growth through strategic partnerships.

Location: Dayton, OH, United States. Must be authorized to work in the US (no sponsorship provided). Must be willing to relocate to any geography within the organization's territory.

Company

hirify.global is a global provider of critical infrastructure solutions that keep the world connected, serving nearly 70 countries with a focus on data centers and communication networks.

What you will do

• Supervise Field Engineers and Technicians, managing workflow, safety, and technical training.
• Drive area operations focusing on sales, profit, and service quality.
• Develop and monitor Area Profit Plans and conduct regular management committee meetings.
• Serve as the primary customer contact and liaison to ensure satisfaction and business growth.
• Conduct employee performance reviews and lead the interview process for new applicants.
• Audit field jobs and recommend improvements to technical procedures.

Requirements

• Graduate Engineer BSEE or equivalent Electrical Technical School/Military degree.
• Experience in the Industrial Service Industry.
• Strong supervisory, organizational, and business management skills.
• Valid Driver’s License.
• Authorized to work in the United States (sponsorship not available).
• Willingness to relocate and perform overnight travel as required.

Culture & Benefits

• Professional environment rooted in Safety, Integrity, Respect, Teamwork, and Diversity.
• Focus on high-performance culture and continuous operational excellence.
• Opportunities for career development and technical training for staff.
• Performance-based salary review process.