Revenue Operations Manager (GTM Technology & Deal Operations)

TL;DR

Revenue Operations Manager (GTM Technology & Deal Operations): Owning and scaling GTM technology infrastructure and Deal Operations with an accent on Salesforce strategy and CPQ implementation. Focus on driving revenue efficiency through cross-functional alignment and managing a technical team of SFDC administrators.

Location: Remote (US). Preferred residence in Eastern or Central time zone

Salary: $115,000 - $135,000 per year (OTE)

Company

Global leader in AI-powered customer experience assurance committed to eradicating bad CX.

What you will do

• Own the end-to-end GTM technology stack strategy and roadmap, using Salesforce as the system of record.
• Lead complex Salesforce and CPQ implementations, directing a team of SFDC Admins/Developers on configuration and workflows.
• Oversee the Deal Desk function to ensure fast, consistent, and commercially sound deal structuring and approval processes.
• Manage RevOps optimization sprints using agile methodologies to deliver iterative system improvements.
• Define and maintain a reporting framework for pipeline health, forecast accuracy, and GTM performance.
• Directly manage and mentor a team of two Salesforce Administrators/Developers and one Deal Desk Analyst.

Requirements

• Bachelor’s degree in business, mathematics, computer science, or a related field.
• 5+ years of experience owning a GTM technology stack with strong Salesforce fluency.
• Demonstrated experience leading complex Salesforce and CPQ implementations from scoping through go-live.
• Proven people management experience, specifically managing technical team members like SFDC Admins.
• Strong command of deal execution processes, pricing governance, and contract workflows.
• Must be based in the United States (Eastern or Central time zone preferred).

Nice to have

• Experience in a B2B SaaS or high-growth software environment.
• Familiarity with data enrichment and revenue intelligence tools such as ZoomInfo, Outreach, Gong, or Clari.
• Experience with acquisition integration from a systems and operations standpoint.

Culture & Benefits

• Flexible work environment with a remote-first approach.
• Competitive compensation package.
• Results-oriented, fast-paced culture focused on continuous improvement.
• Inclusive workplace emphasizing diversity, equity, and belonging.
• Family-first, team-oriented atmosphere with a focus on professional growth.