Revenue Operations Manager (SaaS)

TL;DR

Revenue Operations Manager (SaaS): Owning the operational infrastructure for brand customers across the Influence Platform and Managed Services with an accent on revenue accountability and performance intelligence. Focus on building Sales-to-Services handoff processes and pipeline-to-capacity forecasting models.

Location: Remote (United States) or Chicago, IL

Salary: $130,000 - 140,000 USD

Company

AI-powered influencer marketing company that leverages proprietary data to help brands execute data-driven campaigns.

What you will do

• Define operational frameworks to ensure sold revenue is delivered efficiently across all customer offerings.
• Own metrics for campaign health, budget utilization, and margin performance, implementing early warning systems.
• Manage the end-to-end Sales-to-Services handoff process and build pipeline-to-capacity forecasting models.
• Design and document scalable workflows to identify and remove friction in customer operations.
• Maintain Salesforce data architecture to ensure visibility into customer and campaign performance.
• Collaborate with Services, Client Success, Sales, and Finance leadership to align shared metrics.

Requirements

• 4+ years of experience in RevOps, SalesOps, or Customer Operations within SaaS or professional services.
• Strong command of Salesforce, including reporting, workflow design, and data modeling.
• Experience with capacity planning, forecasting, or resource modeling.
• Analytical mindset with the ability to translate data into actionable business insights.
• Exceptional written and verbal communication skills for documenting processes and influencing stakeholders.
• Must be based in the United States

Nice to have

• Experience in the creator economy or marketing industry.
• Proficiency with project management tools like Asana or Teamwork.
• Experience with BI tools such as Tableau, Looker, or Domo.

Culture & Benefits

• Market-based, data-driven approach to compensation with bi-annual evaluations.
• Comprehensive benefits plans for all permanent team members.
• Culture rooted in an inclusion-first mindset, prioritizing culture add over culture fit.
• Commitment to unbiased hiring, pay, and promotion practices.
• Flexible work environment with remote options for select positions.