Senior Customer Relationship Manager (AdTech)

TL;DR

Senior Customer Relationship Manager (AdTech/B2B Sales): Driving revenue growth and retention across high-value agency-led accounts with an accent on long-term client strategy and multi-dimensional revenue expansion. Focus on leading executive-level negotiations, identifying non-obvious growth opportunities, and mentoring junior account managers.

Location: Remote (United States)

Salary: $114,900 - $193,000 a year

Company

Global leader in business decisioning data and analytics helping companies worldwide grow, manage risk, and innovate.

What you will do

• Manage top-tier, complex accounts with full autonomy, navigating multiple buying centers and senior agency leadership.
• Develop and execute long-range account strategies aligned with client business goals to drive sustainable revenue growth.
• Lead high-stakes, executive-level conversations and negotiations to advance partnership priorities.
• Identify non-obvious growth opportunities, including cross-solution expansion and new platform integrations.
• Proactively identify accounts at risk of churn and implement retention strategies to protect existing revenue.
• Mentor junior team members to elevate account management standards and team effectiveness.

Requirements

• Must be based in the United States.
• Bachelor's Degree.
• Minimum of 8 years of experience in Corporate/B2B sales, new business development, or client relationship management.
• Proven experience in digital advertising, audience data, AdTech, or media sales.
• Strong strategic thinking, consultative selling skills, and advanced negotiation abilities.
• Proficiency in Microsoft Office Suite.

Culture & Benefits

• Competitive 401k with company matching.
• Medical, dental, and vision insurance for employees and dependents.
• Generous paid time off, including paid sick time and up to 16 weeks of paid parental leave.
• Education assistance and extensive training resources.
• Do Good Program providing paid volunteer days and donation matching.
• Health and wellness benefits, including discounted Wellhub membership.