Enterprise Workday Administrator

TL;DR

Enterprise Workday Administrator (Workday): Own Workday tenant configuration, business processes, and system settings while partnering with an implementation vendor and internal HR, Finance, and IS stakeholders to ensure a smooth launch and ongoing operational excellence. Focus on tier-3 troubleshooting and escalation, leading Workday change control and adoption, and managing integrations, reporting, security roles, and release upgrades at scale.

Location: Remote within the state of Wisconsin (Madison, WI, USA)

Salary: $116,000 annually

Company

Mission-driven support services organization focused on person-centered care for people with intellectual and developmental disabilities.

What you will do

• Manage Workday tenant configuration, business processes, and system settings; lead updates, releases, and enhancements.
• Evaluate and implement new Workday features; maintain documentation, configuration guides, and training materials.
• Act as the technical escalation point for complex Workday issues; manage ticket queues and resolve challenging problems.
• Train and enable Tier 1 & Tier 2 support teams; improve support effectiveness through enablement.
• Lead Workday change control with HR, Finance, and IS stakeholders; communicate updates, secure approvals, and implement changes.
• Manage vendor relationships and third-party support to optimize system performance, integrations, reporting, and security.

Requirements

• Work authorization: Legally authorized to work in the United States on a permanent basis; no visa sponsorship.
• 7+ years of hands-on Workday administration, including tenant management, business processes, security roles/access control, integrations (EIB, Core Connect, APIs, Workday Studio), reporting, and release management.
• Proficiency in tier-3 support, troubleshooting, report building, and system documentation.
• Experience with cloud platforms, enterprise integrations, Microsoft Office 365, and reporting/analytics tools (e.g., Prism, calculated fields, dashboards).
• Willingness to pursue Workday certifications and stay current on best practices.

Nice to have

• Experience with enterprise integrations and identity/access management; familiarity with IT security best practices.
• Workday certifications (HCM, Finance, Security) and/or additional IT certifications (e.g., CompTIA A+).
• Experience with application administration, leading committees, and supporting system implementations.

Culture & Benefits

• Remote work within Wisconsin with standard hours typically 8 AM–5 PM CST; flexibility for occasional after-hours/weekend needs.
• Collaborative, service-driven culture with accountability, flexibility, and continuous learning; vendor training and a dedicated training budget.
• 401(k) with up to 3% employer match after one year; PTO that increases with tenure, PTO donation options, and paid sick leave.
• Medical, dental, and vision coverage (including dental for domestic partners), plus FSA and HSA; 100% company-paid long-term disability and life insurance.
• Employee perks including national brand discounts, referral program, employee assistance program, and Tapcheck (50% pay before payday).
• Some travel expected (e.g., annual Workday Conference) and internal multi-state job mobility.

Hiring process

• Interviews and evaluation of Workday administration experience and troubleshooting/change-management capabilities.
• Final selection based on fit for ownership of Workday platform operations and cross-functional leadership.