Client Sales Advisor (SaaS)

TL;DR

Client Sales Advisor (SaaS): Managing and growing an existing customer base for B2B cloud communications services with an accent on upselling and cross-selling UCaaS and Office in the Cloud solutions. Focus on preventing churn through effective account management and delivering value-based ROI proposals to SME clients.

Location: Denver, CO (In-Office 4 days/week)

Salary: $60,000 - $100,000 OTE

Company

Leading provider of B2B cloud communications and collaboration technology for small to medium-sized businesses.

What you will do

• Drive upsell and cross-sell opportunities within existing customer and partner accounts to exceed quotas.
• Manage and support a designated book of business for hosted cloud solutions.
• Identify and research growth opportunities within assigned account lists.
• Reduce churn through proactive account management and strategic problem-solving.
• Prepare and deliver professional proposals and product demonstrations.
• Collaborate cross-functionally with onboarding teams to ensure successful client migrations.

Requirements

• Location: Must be based in Denver, CO (Onsite 4 days/week).
• 1-3 years of successful B2B solution selling and account management experience.
• Bachelor's degree or technical school graduation.
• Proven ability to build client relationships via telephone and deliver value-based ROI.
• Experience using Salesforce or similar CRM systems.
• Strong oral and written communication skills with diligent follow-up habits.

Nice to have

• Knowledge of UCaaS services, Microsoft products, and web hosting.
• Strong analytical skills and proficiency in MS Excel.
• Aptitude for IT infrastructure, networks, and software.

Culture & Benefits

• Fast-paced and intense work environment with a strong focus on growth.
• Culture built on teamwork, transparency, and mutual accountability.
• Strong internal promotion track with high long-term employee retention.
• Passionate environment dedicated to supporting great cloud technology.

Hiring process

• Application review.
• Review stage.
• Hiring decision.